Your Questions, Answered

Aquamation, also known as alkaline hydrolysis, is a gentle water-based process that provides a sustainable and respectful alternative to traditional fire cremation. This process uses water, combined with alkali and time, to return your pet to nature in a way that’s similar to what happens naturally underground.

Unlike fire cremation, aquamation produces no greenhouse gas emissions, burns no fossil fuels, and uses 90% less energy. It’s a more eco-friendly option that aligns with our commitment to honoring both pets and the planet.

Yes, we ensure every pet is cared for individually. Each pet has its own chamber throughout the process, guaranteeing that only your pet’s remains are returned to you.

We offer two options for your convenience and comfort:

• Pick-Up: Our compassionate team can pick up your pet from your home or veterinary clinic free of charge within Arizona.
• Delivery: Once the aquamation process is complete, your pet’s remains can either be picked up at our memorial care center or delivered back to your home.

Yes, you are also welcome to bring your pet to our aftercare facilities.

We return your pet’s remains in a dignified transitional urn. If you’d like, we also offer a selection of personalized urns to suit your preferences, allowing you to create a lasting memory of your beloved companion.

• Private Cremation: Your pet is placed in an individual chamber, and only their ashes are returned to you.
• Group Cremation: Several pets are cremated together, and ashes are respectfully scattered at sea. This option does not return ashes to families.

The entire aquamation and return process takes about 1 to 2 weeks. We prioritize care in every step while ensuring a timely return of your pet’s remains.

At AquaCrossings, we track your pet every step of the way using a thorough and transparent tracking system. This ensures that you’ll always receive your pet’s remains and no one else’s.

You can easily make arrangements online or over the phone with our dedicated care team. We’re here to guide you through the process and answer any questions you may have.

We understand that the loss of a pet is a deeply personal and emotional experience. That’s why we provide resources to help you through this tough time, including grief support guides, access to therapists, and a dedicated team ready to listen with compassion.

We plant a tree as part of our Giving Back initiative to honor the life of every pet in our care. Families find comfort knowing their pet’s memory contributes to a greener planet.

Yes, we offer additional memorialization options, including personalized urns, keepsakes, and the ability to contribute stories or photos to our Memory Wall to honor your pet.

Visit our Grief Support section for tools and guidance to help you reflect, remember, and honor your pet’s life.